We're here to help
Whether you have a question about the platform, need help getting started, or want to share feedback — we'd love to hear from you.
General Enquiries
For product questions, partnerships, or general information.
contact@solastice.com
Support
Having trouble with the platform? Our support team is here to help.
contact@solastice.com
Response Time
We typically respond within 24 hours on business days (Mon–Sat).
9 AM – 6 PM IST
FAQ
Common questions
How quickly will I get a response?+
We respond to all enquiries within 24 business hours. For urgent issues, please mention 'URGENT' in your email subject.
Is there a phone number I can call?+
We're currently an email-first support team. Email support allows us to give thorough, documented answers and track your issue properly.
I found a bug. How do I report it?+
Please send a detailed description to contact@solastice.com with steps to reproduce, what you expected, and what actually happened. Screenshots are very helpful.
Can I request a feature?+
Absolutely. We love hearing from users about what would help them. Email us your feature request and we'll add it to our consideration list.
Start using Solastice for free today
No credit card. No limits. Free for all businesses during early access.
Free during early access · No auto-charges ever